Order Support
Track Order
Once your order has shipped, we will send a tracking number to the email address used at checkout.
1. Check Your Shipping Email
After your order leaves our warehouse, you will receive an email containing your tracking number and tracking website.
2. Track Through 17TRACK
Visit https://www.17track.net/en and enter your tracking number to view the latest shipment updates.
3. Contact Us If You Need Help
If your tracking number has not updated for several days, or if you cannot find your shipping email, contact us at [email protected].
When Will Tracking Be Available?
Order preparation usually takes 1-2 weeks before shipment. Tracking information becomes available after the package has shipped and has been scanned by the carrier.
Please Include These Details When Contacting Us
- Your order number
- The email address used at checkout
- Your tracking number, if available
- A short description of the issue
