Customer Care / DEPOJEANS

TALK TO THE TEAM.

Questions about an order, shipping, returns, sizing or a product? Send us the details and we will help you find the next step.

EMAIL SUPPORT

[email protected]

Include your order number and checkout email for order questions.

WORKING HOURS

MON–FRI

9:00 AM – 6:00 PM (GMT+8)

RESPONSE TIME

WITHIN 24 HRS

Weekends and holidays may take 24–48 hours.

WHAT TO INCLUDE

  • Order questions: order number and checkout email.
  • Shipping questions: tracking number, if available.
  • Returns: item name, reason and clear photos where needed.
  • Fit questions: product name and your usual jeans size.

You can also check the Shipping Policy, Size Guide and FAQs before you write.