Orders & Delivery
Shipping Policy
We ship depojeans.com orders to most countries and send tracking details by email once your order has shipped.
Free Shipping
Orders over $60 qualify for free shipping to most countries.
Order Processing
Order preparation usually takes 1-2 weeks before shipment.
Tracking
After shipment, we will email your tracking number and tracking website.
Where We Ship
Products on depojeans.com can be shipped to most countries. Due to current events, we are unable to ship to Ukraine at this time.
Delivery Time
Delivery time = order preparation time + shipping time. Before shipment, we check stock availability, product eligibility, customization needs if applicable, and your shipping address.
Please provide a complete shipping address, including street number. Missing address details may delay shipment.
| Method | Carrier / Type | Cost | Estimated Time |
|---|---|---|---|
| Free Shipping | DPD for most normal size and weight products | Free for orders over $60 | Processing: 1-2 weeks; shipping: about 2 weeks |
| Free Shipping | Expedited Express for specified small pieces | Free for orders over $60 | Processing: 1-2 weeks; shipping: 1-2 weeks |
| Free Shipping | EMS for large but lightweight products | Free for orders over $60 | Processing: 1-2 weeks; shipping: 2-4 weeks |
| Fast Shipping | UPS / DHL Express | $105 per piece | Processing: 1-2 weeks; shipping: 5-7 days. Available only to Norway, Iceland, and Cyprus. |
Customs & Tariffs
Tariffs may apply when the maximum side length of a parcel is more than 60 cm. In general, this possibility is around 5%. If a tariff applies, depojeans.com will be responsible for 20% of the tariff amount. In most cases, customs duties are $0-$20 per piece.
Late Delivery Support
If your goods are not delivered on time, we regret the delay and will provide compensation equal to 10% of the order price of the delayed goods. Contact us at [email protected].
