Order Support
Track Order
Check the dispatch email sent to the address used at checkout. If you need help, our support team can look up the order.
1. Check Your Dispatch Email
Your dispatch email contains the latest carrier and order information available for your shipment.
2. Contact Us If You Need Help
If your tracking number has not updated for several days, or if you cannot find your shipping email, contact us at [email protected].
When Will Tracking Be Available?
Order preparation usually takes 1-2 weeks before shipment. Tracking information becomes available after the package has shipped and has been scanned by the carrier.
Please Include These Details When Contacting Us
- Your order number
- The email address used at checkout
- Your tracking number, if available
- A short description of the issue
